Privacy Policy
I. Our Commitment to Your Privacy
Performing Arts Houston respects the privacy of every individual visiting https://performingartshouston.org (the “Web Site”) and recognizes that protecting the privacy and security of the personally identifiable information we collect is an important responsibility. A link to this notice is available at the bottom of our homepage and on every page of the Web Site.
By using this website, you acknowledge and agree to the terms outlined in this Privacy Policy. The terms of this Privacy Policy are subject to change without notice. By continuing to use the Web Site, you consent to the collection, use, storage, and disclosure of your information as described here.
II. Kinds of Information Collected by Us
You may browse our Web Site without providing personal information. Our web servers collect anonymous, aggregated data, such as visit duration, pages accessed, and referral links, to analyze site traffic and improve user experience.
We may also collect non-personal technical information, such as IP addresses, browser types, and operating systems, for security and functionality purposes.
We collect personally identifiable information only when voluntarily provided, such as when purchasing tickets, signing up for memberships, or subscribing to newsletters. This may include your name, address, email, phone number, and limited payment details.
III. How We Use and Disclose Your Information
We primarily use your information to process transactions, communicate event details, and send promotional materials. Occasionally, we may share your contact information with other arts organizations for marketing purposes. You may opt out of such sharing by contacting us at info@performingartshouston.org.
We may also share your data with trusted third-party service providers for operational purposes, such as payment processing. We do not sell your personal information to third parties.
Performing Arts Houston reserves the right to disclose personal information when required by law or to protect our legal rights.
IV. How You Can “Opt-Out,” Access, Update, or Delete Your Information
You may review, update, or request deletion of your information by contacting info@performingartshouston.org. We will make reasonable efforts to comply with deletion requests; however, we may retain certain information as required by law or for dispute resolution.
V. How We Protect Your Information
We limit access to personal data to employees and partners who need it to provide services. We use physical, electronic, and procedural safeguards to protect this information. However, while we take reasonable security measures, no system is entirely secure, and we cannot guarantee absolute protection against breaches.
VI. Links on Our Web Site
This Privacy Policy applies only to our Web Site. We may provide links to third-party sites, but we are not responsible for their privacy practices. We encourage you to read their privacy policies before providing personal information.
VII. How We Protect the Privacy of Children
In compliance with the Children’s Online Privacy Protection Act (COPPA), Performing Arts Houston does not knowingly collect personal data from individuals under 13. If you are under 13, please do not provide any personal information on this site.
VIII. Use of Cookies
When you visit our Web Site, we may place cookies on your device to enhance site functionality and gather analytics. These cookies do not collect personally identifiable information. You can adjust your browser settings to block or receive notifications about cookies, but some features may not function properly if cookies are disabled.
By continuing to use our website, you consent to our use of cookies as described in this policy.
IX. General
We are committed to online security and customer privacy. For more information about protecting your privacy online, visit the Federal Trade Commission’s website.
We may update this Privacy Policy without notice. By using the Web Site, you agree to review this policy periodically and to abide by its terms.
If you have any questions, please contact us at:
Performing Arts Houston
615 Louisiana, Suite 100
Houston, Texas 77002-2715
Phone: 713.632.8108
Email: info@performingartshouston.org
Security Policy
Your payment and personal information are protected using Secure Sockets Layer (SSL) encryption, which is the industry standard for secure transactions.
Photography
All audience members may be photographed or recorded for promotional purposes.
Ticket Policy
All tickets are non-refundable. For ticketed events, links to digital tickets may be shared via text message in advance of the event.
SMS Policy
SMS consent and phone numbers collected for SMS purposes will not be shared with third parties.
Types of SMS Communications:
Performing Arts Houston may send SMS messages for business operational purposes, including but not limited to delivery instructions for vendors and service providers. Additionally, ticket buyers may receive digital ticket linksfor events they have purchased tickets for, but only if they have opted into using their phone number for this purpose.
Potential Fees for SMS Messaging:
Standard message and data rates may apply depending on your mobile carrier’s pricing plan. Message frequency may vary.
Opt-Out Method:
Because these messages are for essential business communications, opting out may not be possible for some business vendors. However, if you have concerns, please contact us at info@performingartshouston.org for assistance.
Help:
If you experience issues receiving messages, please contact info@performingartshouston.org.
Last Updated: February 2025